FAQ

Q: When will my package be shipped out?

A: Bundles & lace orders take 2-3 business days to ship out, UNLESS customer has paid for Next Day Air Shipping. All packages are shipped via UPS

Q: Can I return my order?

A: All sales are final!

Q: How long will my bundles/wig last?

A: We carry the best raw and mink bundles, allowing customers to re-use for many years. As our hair does not shed much and only requires low maintenance, you don't have to worry about your bundles thinning.

Q: When are bundle deal sales?

A: Bundle deal flash sales will be once every month.

Q: Can I pick up or have my order dropped off?

A: Yes, we are located in Los Angeles. If the order is urgent, please DM us on our Instagram regarding pick up/drop off.